Over time I have developed a good sense of how to lead and develop people. I have a defined understanding of building a high-performing team that is able to enjoy themselves and their work. Creating an environment with honesty and trust ensures healthy relationships with employees, departments, or even vendors for increased impact. Upcoming is a list of skills and achievements.

- Building a high-performing team from one to 15 employees
- Developing insightful KPIs from scratch
- Advanced skills in Google Data Studio
- Training and creating career paths for employees
- Negotiation skills (Vendors: Telekom, DELL, Apple, Adobe, Miro, Zoom, Smartsheet, ...)
- Extensive knowledge of ITAM (HAM, SAM, ITAD) backed by certificates
- Troubleshooting and support experience for Windows and Mac
- Troubleshooting and support experience for mobile phones and respective mobile contracts
- Experienced in Jira Service Desk and Zendesk as ticketing tools
- Vast experience as presenter and speaker
- Financial and strategical planning for hardware and software
- Vast Knowledge of IT on- and offboarding
- Experienced in building IT service structures

There is for sure more to mention but if you are interested in who I am
don’t hesitate to contact me. I’m always up for meeting new people and
exchanging knowledge and experiences.

Delivery Hero is the world’s leading local delivery platform, operating its service in around 50 countries across Asia, Europe, Latin America, the Middle East and North Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 10 to 15 minutes. Headquartered in Berlin, Germany, Delivery Hero is listed on the Frankfurt stock exchange since 2017, and is now part of the MDAX stock market index.