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CO-LOCATED EVENTS

Speaker

Prakash (PK) Vara

Sr. Manager Tech Procurement, Keurig Dr Pepper

Transformational procurement leader with 11+ years of experience driving significant financial impact across diverse industries, including CPG and Healthcare, and a total of 17 years in business. Specialty in strategically sourcing technology solutions, including emerging technologies like GenAI, to accelerate digital transformation and optimize financial outcomes. Proven ability to manage complex global procurement initiatives, consistently optimizing vendor spend exceeding $500M, maximizing cash flow, P&L performance, and revenue generation. Adept at building and leading high-performing teams, implementing best-in-class procurement systems, and collaborating effectively with executive stakeholders to align procurement strategies with overarching business objectives. My approach ensures every procurement decision strengthens both top-line and bottom-line performance. MBA and CPSM/CPSD certifications demonstrate a commitment to continuous learning and professional excellence.

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Session

Sourcing for Chatbots—What Could Possibly Go Wrong?

Case Study

Thursday, December 04

12:00 pm - 12:25 pm

Live in Chicago

Less Details

With the rise of AI-driven customer and employee experiences, chatbots are becoming an increasingly common line item in IT sourcing. But sourcing a chatbot solution isn’t as straightforward as it might seem. From vague requirements and overhyped vendors to poor integration and hidden costs, there’s a lot that can go wrong—especially when you’re sourcing your first solution. This session will present hard-earned lessons from a chatbot sourcing initiative that didn’t go as planned. Learn what pitfalls to avoid, what criteria to prioritize, and how to navigate a rapidly evolving vendor landscape.

  • How to define the right sourcing criteria and avoid overpromising vendors?
  • How to assess chatbot providers in terms of scalability, integration, and actual AI capabilities?
  • How to prevent project failure by aligning expectations, use cases, and measurable outcomes?
Presentation

Company

Keurig Dr Pepper

https://www.keurigdrpepper.com/
Keurig Dr Pepper (KDP) is a leading beverage company in North America, with annual revenue in excess of $14.1 billion and nearly 28,000 employees. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. and Canada. The Company’s portfolio of more than 125 owned, licensed and partner brands is designed to satisfy virtually any consumer need, any time, and includes Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's®, CORE® and The Original Donut Shop®. Through its powerful sales and distribution network, KDP can deliver its portfolio of hot and cold beverages to nearly every point of purchase for consumers. The Company is committed to sourcing, producing and distributing its beverages responsibly through its Drink Well. Do Good. corporate responsibility platform, including efforts around circular packaging, efficient natural resource use and supply chain sustainability.
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Co-hosted with
SAMS USA 2025 is part of the Event Series. You can find more events here.
Date
December 04 – 05, 2025
Location
Marriott Marquis Chicago
2121 S Prairie Ave
60616 Chicago
Phone
+1(518)3102904
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