As procurement organizations face growing pressure to stay lean while managing increasingly complex software portfolios, outsourcing non-strategic tasks can be a key lever. This presentation shares the experience of a company that recently went live with a Managed Service Partner to take over software renewal activities. The session follows the complete journey: launching the RFP, selecting a partner, defining ownership boundaries, and designing the operational model. A central objective was to free up internal sourcing resources to focus on more strategic work, while ensuring governance, stakeholder alignment, and supplier communication remained intact. The case also opens the discussion on how organizations can assess future outsourcing potential—such as MRO or accounts payable—and structure sourcing in a way that balances efficiency with control. In this session, you will learn:

• How to define which sourcing and renewal activities are suitable for outsourcing to a managed partner?
• How to structure an RFP and selection process for identifying the right Managed Service Partner?
• How to design workflows and governance to enable internal teams to focus on strategic initiatives?
• How to evaluate when it’s the right time to expand outsourcing into other non-strategic procurement areas?