Case Study: Centralizing vs. decentralizing SAM - Rethinking the organisational structure of SAM

Arjen Hamerling, Software Asset Manager & Senior Contract Manager, Schiphol

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Whether software asset management should be centralised or decentralised has been asked since the beginning of SAM as a structured activity. We have seen both models succeed and struggle. Before considering which organizational structure is best, we can learn from what has worked in the past.


What the main approaches are and what you should watch out for?

What are the biggest benefits?

What method is the most cost effective you can choose?